Business Details
46 Years
experience
Retail Management Systems Provider in Shreveport, LA
Since 1980, DBMS has been at the forefront of delivering high-performance retail management systems. Our flagship product, KEY-POS, offers an integrated suite of point-of-sale, inventory control, accounting, and management modules designed to streamline retail operations. Built on industry-standard hardware and a robust multi-user database, our system combines automation with user-friendly design, enabling real-time data updates and eliminating cumbersome end-of-period processes.With thousands of users nationwide, we prioritize customer satisfaction through continuous innovation, comprehensive documentation, and low-cost support. Our team assembles and tests all systems in-house, ensuring seamless turnkey installations. Regular updates based on user feedback keep our clients ahead in the competitive retail landscape, offering unmatched value and control tailored to independent retailers' needs.
Services
Point of Sale Systems
Inventory Control
Accounting Integration
Distributor Communications
Hardware Sales
Software Support
Credit Card Processing
Remote Access Solutions
System Updates
Technical Support
Details
- Year established: 1980
Highlights and features
- We offer 44 years of specialized expertise in retail systems development.
- Our system features live data updates with no end-of-period closures required.
- We provide turnkey installations with pre-configured hardware and software.
- Our support rates are among the lowest in the industry.
- Regular user-driven updates ensure cutting-edge retail technology.
What people say
Exceptional inventory control
Real-time data updates
Responsive support team
Cost-effective solution
Scalable system
Services
Point of Sale Systems
KEY-POS delivers advanced point-of-sale processing with automated transactions, barcode scanning, and real-time inventory updates. Our system handles sales, refunds, layaways, and special orders while tracking customer preferences. Integrated tax calculations and customizable receipt formats ensure compliance and flexibility for retailers across multiple industries.
Inventory Control
Our inventory module offers comprehensive tracking with SKU management, automated reordering, and multi-location support. Features include serialized item tracking, quantity matrix for variants, and integration with distributor EDI systems. Real-time analytics and customizable reporting help retailers optimize stock levels and reduce shrinkage across their operations.
Accounting Integration
KEY-POS provides fully integrated accounts receivable management with automated billing and payment processing. The system supports multiple account types, customizable payment terms, and detailed aging reports. Real-time financial tracking and reconciliation features help businesses maintain accurate records and improve cash flow management.
Distributor Communications
Our EDI integration supports seamless communication with major distributors like Ace Hardware and True Value. Features include automated purchase orders, inventory updates, and promotional pricing synchronization. The system maintains detailed transaction logs and error recovery mechanisms to ensure accurate supply chain management for retail operations.
Hardware Sales
We offer complete POS hardware solutions including servers, registers, printers, and mobile devices. Our systems use standard components for easy maintenance and scalability. From entry-level setups to enterprise-grade configurations, our hardware packages ensure optimal performance for retail environments of all sizes.
People
Keith Grill
President/Owner
Keith Grill leads DBMS with decades of experience in retail systems development. He oversees strategic direction and ensures product excellence while maintaining direct customer relationships.
Zach Grill
VP/Sales/Software Support
Zach Grill manages sales operations and software support. He specializes in system implementation and troubleshooting, drawing on extensive technical knowledge to assist clients.
Jim Leggett
Technical Director
Jim Leggett directs technical operations with expertise in system architecture. He ensures software-hardware integration and leads development efforts for new features and updates.
Aaron Leach
Software Support
Aaron Leach provides specialized software support. He focuses on resolving technical issues and optimizing system performance for clients across various retail sectors.
Questions
What retail sectors does KEY-POS support?
KEY-POS serves diverse retail sectors including hardware stores, appliance retailers, bookstores, clothing shops, and specialty stores with customizable solutions.
Can KEY-POS integrate with existing hardware?
Our system works with standard PC equipment and POS peripherals, allowing integration with most existing hardware components during system upgrades.
How does the update process work?
Regular updates are delivered based on user feedback, adding features and improvements. Updates maintain backward compatibility while introducing new capabilities to enhance operations.
What support options are available?
We offer phone support with low industry rates, comprehensive documentation, and remote assistance options for troubleshooting and system maintenance.
Is cloud deployment possible?
While primarily on-premise, our Linux-based system can be deployed in hybrid environments with cloud-hosted components for remote access and data synchronization.
How does the system handle multi-store operations?
KEY-POS supports multiple store locations with centralized data management, cross-store inventory tracking, and consolidated reporting capabilities for enterprise retail operations.
